New Employee Training

NEW!! On DEMAND classes for Employee Training by NEW LEVEL PARTNERS


Click here to learn what New Level Partners can do to help you!

Review Course Catalog - click here

Enter New Level Partners Site for Purchase

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New Employee Training Partnership with MERG

The following courses take place in the "virtual classroom and offer a terrific alternative to the traditional classroom learning.  Your employees log on to the course via the computer each week to obtain the training they need to succeed.  There's no travel, no interruption to daily agency activity and most importantly, no time out of the office.  Your new hire can connect with other rookies and also bounce questions off the facilitator while learning at the same time.  


How Does a MERG classroom work? Click here to learn more

Each of the following virtual courses are offered numerous times thoughout the year - click on the course name to learn more:

Personal Lines Coverage Basics(typically recommended for employees with 3-9 months experience)
  - Introduction to Property Insurance
  - Introduction to Liability Insurance
  - Dwelling Insurance
  - Homeowners Insurance
  - Personal Auto Insurance
  - Misc Personal Lines

Commercial Lines Coverage Basics  (typically recommended for employees with 3-12 months experience)
  - The Commercial Package Policy & the BOP
  - Commercial Property Insurance
  - Ocean & Inland Marine Insurance
  - Commercial General Liability Insurance
  - Commercial Automobile Insurance
  - Commercial Crime Insurance
  - Workers Compensation
  - Misc Commercial Lines Insurance

Make Your New Employee A Winner
  - Build a foundation of knowledge about insurance
  - Explore the big picture of insurance including terms and key concepts
  - Discover how the agency delivers service to customers
  - Teach the importance of E&O prevention techniques

 Delivering Quality Service
  - Develop relationships through active listening
  - Take ownership of the customers' problem
  - Speak positively in negative situations
  - Help confused or irate customers
  - Clarify expectations and confirm work plans
  - Minimize E&O risk through proper documentation and consistency with procedures
  - Explore the workflows within the agency's system


Join us at the MIAA Office for the next pre-licensing class. 

April 26-28, 2016

September 27-29, 2016


If you will be preparing for a licensing exam by self study, you can order the most recent textbooks from us.  We have these in stock for shipment within 24 hours of receipt of payment.

The exam simulator is an online application that will assist in your studies for either the Property & Casualty or the Life & Health exam(s). 

We also recommend that you review the exam outline offered by Pearson Vue.  Click here for the most recent
exam outline.


Study Material for Life & Health Producer Exam or Property & Casualty Producer Exam

Exam Simulator

PC Maine Law Textbook

LH Maine Law Textbook